Bugger Bugger Bugger

Actual cut and paste from my call to Product Support yesterday:


1:15:11 PM Me: My desktop computer has a corrupt system file and can no longer boot even to Windows. The file is c:\windows\system32\config\system

1:16:26 PM Useless Support Person: I understand your concern, not to worry, I will be glad to help you.

(endless rehashing of things I had already tried deleted here...)

...one hour later...

2:14:50 PM Useless Support Person: The system files are corrupted.We are trying to access them, however, it is not going through.
2:15:23 PM Me: yes, that is what I know. That is what I told you *an hour ago*


Arrrrghhhhhhhhhhhhhhhhh. And you know it is a bad sign when, after an hour, Useless Support Person says "Do you any data on this computer that is important to you??"

Needless to say, my computer is toast. I'm posting this from my hubby's computer but I may not be around online much until I (hopefully, without undue loss of life, limb, or data) recover my computer. I probably shouldn't have laughed so hard at J's posts about customer service. I'm singing the same sad tune now....